Last updated: 10 October 2026. This policy template should be reviewed by HEXACOM and its legal adviser before publication.
Who we are
HEXACOM Corporate Services (“HEXACOM”, “we”) operates this website. Contact: info@hexacom-eg.com, 8 Obour Buildings, Heliopolis, Cairo, Egypt.
Information we collect
- Inquiry form: your name, company, business email, phone number (optional), the service you are interested in and your message, together with the date and time of submission and the page you submitted from.
- Technical data: standard server logs (such as IP address and browser type) kept by our hosting provider for security and operation of the website.
- Analytics (only with your consent): if enabled and you accept analytics cookies, Google Analytics collects information about how the website is used.
How we use it
- To respond to your inquiry and prepare proposals.
- To manage our business relationship with your organization.
- To protect the website against spam and misuse.
- To understand and improve how the website is used (analytics, only with consent).
Legal basis and applicable law
We process personal data in accordance with applicable Egyptian law, including the Personal Data Protection Law No. 151 of 2020, and on the basis of your consent and our legitimate interest in responding to business inquiries.
Sharing
We do not sell personal data. We share it only with service providers who help us operate the website and email (for example our hosting and email providers, and Google for analytics if you consent), or where required by law.
Cookies
The website uses only technically necessary cookies by default. Analytics cookies are set only if you accept them in the consent banner. You can change your choice by clearing the hx_consent cookie in your browser.
Retention
Inquiries are kept for as long as needed to respond and manage any resulting business relationship, and then deleted or anonymised in line with our internal retention practices.
Your rights
You may request access to, correction of, or deletion of your personal data, or withdraw consent, by contacting us at the email above.